61A Gillett Road, Thornton Heath, Croydon, England, CR7 8RL
Also known as: Thornton Heath Health Centre, Dr Barretto & Ptrs
Appointment is impossible to get with the doctor you feel comfortable to and the only who seemed to care about your health, impossible to call them, once you finally got connected after 15 min of trying and 5 minutes of waiting in que, when you're only second in que they tell that everything is already fully booked, how nice! Tried to make appointment with my choosen dr for 2 months and couldn't get it! All the system is just ridiculous! Will be looking for new health centre, not normal!!!!
I received an excellent service from Dr Barretto. She was extremely attentive, but it is sometimes difficult to get an appointment with her. I had to wait almost a week. However, she was very efficient and tried to help me with my query as much as she possibly could.
Dr listened well. Checked b/p, eyes, throat etc sent for blood tests. Told if I go in am and if anything wrong they would contact me. Feel relieved that if there is a problem I will know quickly. Appointment system frustrating asked if my need is urgent? What qualify s as urgent?
If only the govt would stop interfering with the N.H.S and stops all cuts. The elderly citizens would live a little long. By having all sorts of cut in the budgets. Doctors and G.Ps are having stressful moments. Where we phone for appointments, the phone keeps ringing, saying you are in the queue so I go down personally. N.H.S deserves to be given top priority such as raising the money and more doctors and nurses - and look after those citizens who had contributed and let other countries fight their own wars. So we don't have to spend on arms - e.t.c.