The Surgery
212 Richmond Road, Kingston upon Thames, England, KT2 5HF Also known as: St Albans Medical Centre 6 reviewsReviews
Genuinely the worst service I have had at doctors surgery. Just do not bother to register. The service is so rude. The doctor was so abrupt and unhelpful and clearly did not care one bit. A double appointment was made for me and I was in and out within 5 minutes.
As a new patient to the surgery, I would have expected an initial chat, maybe blood pressure taken (I’m middle age) perhaps a chat about any medication I’m on - just a brief but general overview. None of that, nor was I given the change to discuss anything. The whole appointment was abrupt, rude and entirely unhelpful - I will be moving practices asap as I refuse to put up with this inferior service.
Thank you for sharing your experience. I am sorry to hear the service was not satisfactory. I will be addressing to all staff. Milena, Practice Manager
Worst service ever. The “doctors” disregard everything you say to send you home so they have less work to do. Would not recommend to anyone.
Thank you for your feedback. I am sorry your consultation with a GP was not satisfactory. This will be shared with our GPs. Milena, Practice Manager
The doctors prescribed wrong medication 3 times after another!!!!! They do not care about you in any way unless you have covid avoid this surgery it’s really bad
Thank you for your comment addressed to "some" of our GPs. I will be sharing your feedback with our staff. Apologies on behalf of the Practice. Milena, Practice Manager.
Very good sugery as long as you do not have a problem. The doctors have no time to listen to you and are very good at making you feel guilty of disturbing them.
Thank you for your comment and apologies for providing less than satisfactory service on this occasion.
Doctors are helpful enough, although consistency is difficult due to lack of appointments. Reception staff rude and unhelpful.
Thank you for sharing your feedback. Please contact us directly if you experience any difficulties with getting an appointment.