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The St Lawrence Surgery
2018-11-01
Person
5
5
0
Written by a patient
Written by a patient 1st November 2018
I have just had my annual respiratory check with respiratory nurse, Karen Jacobs. Karen immediately put me at ease and carefully explained my results in a way I could understand. She suggested we look at a new inhaler that is available as she thought it might ameliorate some of the difficulties I had been having. Karen demonstrated the new inhaler carefully and showed me a brief video to ensure I knew how to take it correctly. We discussed my general health and the recent travel questionnaire I had completed. I came away feeling thankful I had a nurse who took such interest in me as I have heard mutterings on the British Lung Foundation Forum from patients dissatisfied with their respiratory nurse or the lack of annual respiratory checks generally. Thank you, Karen. You are an absolute star and I am very grateful to you.
21st November 2018
Response from The St Lawrence Surgery
Thank you so much for your lovely feed back. We will ensure Karen see's this. She is a fantastic Nurse.