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The St Lawrence Surgery
2017-10-06
Person
4
5
0
Written by a patient
Written by a patient 6th October 2017
I had an appointment with one of the nurses, Karen Jacobs for feedback about my annual spirometry test. I had a number of health issue I wanted to discuss as I was about to go on holiday. Karen listened to my concerns and discussed each one competently, with kindness and reassurance. She shared decision making with me and wrote prescriptions so I didn't need to see a doctor. Karen inspired confidence that knew what she was doing and I felt so much better when I left. We are so lucky to have such wonderful nurses, paramedics and doctors at St Lawrence. There will always be the odd blip, but overall they demonstrate the very best of primary healthcare.