The Rowans Surgery

The Rowans Surgery, 1 Windermere Road, Streatham, London, SW16 5HF

 

Recent Reviews

 
« 1 2 3 4 5 »
Page 1 of 5
 
Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
13th February 2018
Written by a patient

It is still almost impossible to get an appointment. Nothing available online. Very difficult to get through on phone. Then poor receptionists just have to tell patients there is nothing. The changes in practice provider were supposed to bring improvements, but these are yet to be seen.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
2nd February 2018
Written by a patient

Poor customer service. Good doctors have gone. One nurse in the whole surgery. Doctors who are cold and insensitive and rush you. Absolutely terrible.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
11th July 2017
Written by a patient

Ever since the clinic has had a change in management it has gradually got worse and worse. There is no support offered by the clinic and they refer all medical help to the local hospital. I would strongly recommend choosing another surgery if you are a patient requiring regular attention.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
1st October 2016
Written by a patient

On phone for over 45 mins or cut off because they are busy and when you do get through no appointments and telephne consultations only and then they get your prescription wronge

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
9th September 2016
Written by a patient

more receptionist on the desk


« 1 2 3 4 5 »
Page 1 of 5

iWantGreatCare uses cookies to help make the website work better for you. More information about cookies and how they are used can be viewed here.