The Rowans Surgery, 1 Windermere Road, Streatham, London, SW16 5HF
Ever since the clinic has had a change in management it has gradually got worse and worse. There is no support offered by the clinic and they refer all medical help to the local hospital. I would strongly recommend choosing another surgery if you are a patient requiring regular attention.
On phone for over 45 mins or cut off because they are busy and when you do get through no appointments and telephne consultations only and then they get your prescription wronge
This was my last appointment with one of the previous Gp's at this practice. Reception was efficient and pleasant as usual. I was seen on time and it was easy to get an appointment. My concern is that a group of highly skilled and caring doctors has been disbanded and I do not yet know what the new service will be like. The doctors at the Rowans have set the bar high in terms of patient expectation of quality of care. I know that it was not easy to get appointments and I too found this frustrating but I would gladly put up with this to retain the previous partners.
Impossible to get an appointment unless you queue outside, possibly in the rain, on the day around an hour before it opens. Such a shame because the doctors are generally great.