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Written by a patient
28th January 2021

I have been a patient at this surgery for a number of years and used to brag about the quality of service, until I have been repeatedly assigned Dr Tim Rees who is consistenly rude and unhelpful. He has been insulting and rude on the phone and this morning I received a kurt response to my request for a referral to an osteopath telling me he doesn't have time and perhaps I should show this text to my insurance company. It would have taken the same amount of time as to write the letter to me. I can only say how disappointed I am in the Redcliffe surgery for allowing this kind of behaviour.

Don't assing Dr Rees to me, he's rude and unhelpful. I have had wonderful treatment in the past by others.

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