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The Queen Edith Medical Practice
2020-03-25
Person
1
5
0
Written by a patient
Written by a patient 25th March 2020
Made an appointment in advance a few weeks ago.
Have some health conditions and also injured arm.
Arrived 5 minutes prior to appointment.
Waited for over half and hour, meanwhile many people who came later were already seen.
Reminded about myself to the receptionist and after over 40 minutes of waiting since my appointment time was invited to be seen by two medical students with no doctor presence and therefore, without any supervision.
I refused to discuss my private illness matters with the students or had any confidence that they are in the position to check my arm injury.
When asked for the doctor, I was told he is 'busy'..
Left without being seen by the doctor.
Bad planning and bad attitude by the doctor.
After all I am 62 and maybe he could find time to examine me instead being too busy with other patients who came later than I to the practice and were much younger,
May I suggest that he should do his job instead of delegating it to the students..
Just a thought..