The Park Medical Practice
Cannands Grave Road, Shepton Mallet, Somerset, England, BA4 5RT 79 reviewsReviews
Have recently used the online ask my gp request for both myself and children and have been amazed how quickly every time I have had a response by text message or phone call the next day. Great service to have when you don’t always need a face to face and aren’t then taking up the phone lines for those that do.
Thank you for being so quick to respond
Thank you so much for taking the time to leave feedback about the Practice. We are pleased to hear that you found the online booking system very good, we have worked hard to implement this system and it's pleasing to hear it's working well. Steven Elliott, Deputy Practice Manager.
I had a text message out of the blue, telling me I was high risk, to stroke or heart attack. They said I needed to go on medication, which I apparently declined before, never been offered or discussed with me. I phone spoke to practitioner, told needed this medication. Told it be followed up in one week to make sure of no side affects. Hasn't happened, I have no idea, if I ment to order more, or have blood test. It is not even on my nhs prescription, list. Very poor service
I was very sorry to read your feedback about the practice and the confusion surrounding the text message you received and your medication. Can you please email your name and contact details to - reception.parkmp@nhs.net and I will contact you and resolve this. I look forward to hearing from you. Kind regards, Steven Elliott, Deputy Practice Manger.
I gave you these answers because I’m appalled at how my partner and I were treated.
I was very sorry to read your feedback about the practice. Can you please email your name and contact details to - reception.parkmp@nhs.net and I will contact you and fully investigate this incident. I look forward to hearing from you. Kind regards, Steven Elliott, Deputy Practice Manger.
I feel very lucky to have been allocated Dr Browning when I made an appointment for a concern I had. It would have been easy, and understandable, to just deal with the concern but Dr Browning dug a bit deeper. As a result I am now aware of a genetic condition that has been picked up and getting treated. At a time when the NHS is very busy and stressful I feel I was really listened to, it was followed up and, contact was consistent and honest. I was reluctant to start taking medication I’d be taking for life but I trust that Dr Browning is doing the right thing, she has been outstanding.
When I recently became ill with covid both the receptionist and the doctor who phoned me were very helpful and I was given medication that I believe prevented me becoming so much worse. They were efficient and knowledgeable and really lovely. Thank you so much.
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Short link to review The Park Medical Practice: http://iwgc.net/eb6u6