Share review of The Park Medical Practice
Tweet
Share
The Park Medical Practice
2022-03-28
Person
1
5
0
28th March 2022
I gave you these answers because I’m appalled at how my partner and I were treated.
Suggested improvements
About Two weeks ago I came into the surgery with my partner due to him taking 500mg of anti depressants ( attempted OD). My partner is not registered at the surgery however we were scared and it was serious. I’m 18 years old and I was told to calm down and step back as if to say I was being aggressive. My partner and I spoke about this and I was in no way shape or form hostile or aggressive, I was just scared. The lady at reception said “we can’t take him he’s not registered here” then proceeded to say “ from our calculations he should be fine” we then rang his doctors who are in wells and they said get to A&E immediately as this isn’t an okay situation. My partner was vomiting up foam and different bodily fluids for about 3 hours on and off. I was so disappointed with the lady at the front desk as she showed no empathy and no kindness at all. Both me and my partner were so angry at how we were treated.
11th April 2022
Response from The Park Medical Practice
I was very sorry to read your feedback about the practice. Can you please email your name and contact details to - reception.parkmp@nhs.net and I will contact you and fully investigate this incident. I look forward to hearing from you. Kind regards, Steven Elliott, Deputy Practice Manger.