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1 2 3 4 5
17th January 2023


I’ve used the on line contact and found that very good. I did not need an appointment but got a call back the same day and also a time slot for when the call would be. However when trying to ring for an appointment for a regular injection I was 23 minutes in a queue.


Please have more people answering the phone. I called in the afternoon hoping it would be quieter and was number 4 in the queue. I held on as I thought it wouldn’t take too long but it took 23 minutes - seemed like only one person taking calls!

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5