The Limes Medical Centre

5 Birmingham Road, Walsall, England, WS1 2LX 15 reviews

Reviews

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Written by a patient
31st July 2017


Something wrong here.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th February 2017


The place as turned in to a joke! To get in to see a doctor is close to impossible at the time it's most needed. And to get an appointment with your doctor who knows you best there's usually a 2-4 week wait (not a joke!) Follow up appointment you need to basically argue your case to get inn!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
8th November 2016


Have been with the Limes medical centre for over 20 years. Have seen many changes, both staff and operational. For the first time I'm seriously looking around for a new practice. Only 2 doctors available for this large practice. And today my husband booked an appointment , was extremely surprised to get one within the week. You may think great, but, and there's always a but, phone call at 7.30am to say because of the reason for the appointment that my husband had put on Web booking form he had to see another Doctor! Didn't realise each Doctor had a specific area of expertise. Now we have found out that this is incorrect , one Doctor is off ill. I totally understand but for goodness sake treat the patients with some respect and tell the truth.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
24th February 2016


Firstly to get an appointment at this surgery is like trying to find a snowflake in the desert (virtualy impossible). I was speaking to the receptionist about a problem that i was expieriencing. She needed to look at my records on the computer for this, when the cleaner came behind her and quite openly stood there reading what was on the screen about me. When I asked her not to do this she was EXTEREAMLY rude to me. I thought this was meant to be confidential but evidently not. I am extreamly concerned that she is allowed to stand and listen to conversations between staff and patients too. I find a majority of the staff are very helpfull indeed but there are a few who think that to help you is more than they should do. Dr Garsed and Dr Jeynes are Drs that i can highly recomend should you decide to join this practice.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th January 2016


I'm getting incredibly distressed by this surgery - I used to be able to get appointments fairly easily, but the new rule about them being booked on the day is a nightmare, particularly when I'm ringing in and being beaten to appointments by people walking in to the surgery, which just isn't an option first thing in the morning for me. I have needed care for a short while now and feel seriously let down. I will be finding a doctors with pre-bookable appointments now, I can't keep jeopardising my health because of arbitrary rules about walking or ringing in to book an appointment. This is so disappointing when I've previously been so happy with my care here.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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