The Greensward Surgery

The Greensward Surgery, Greensward Lane, Hockley, Essex, SS5 5HQ 19 reviews

Reviews

Recommend
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12th October 2023


On Friday the 5/10/23 i went to see the doctor for stomach and my side I see dr ina and she examined me.and called in a Dr masud to examine me as well.they were both great and seemed worried and they phoned sau at southend hospital which I had to go to I had a scan and was told I had to have my appendix removed.which was removed on the Saturday morning.i cannot give enough praise to these two fantastic doctors thank you.mr James McLean

Suggested improvements
They are both fantastic doctors and hope they Go very far in their careers

Experience
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Cleanliness
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16th August 2023


My father started this Practice at No 99 Greensward Lane. We lived above the Surgery. I am pleased to see it still functioning. Charles Morgan. Son of Dr Wilfred Stewart Morgan.

Suggested improvements
Thos always was an excellent Practice

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th August 2018


Unfortunately for myself I’ve had to pay a few visits to the surgery, but I’ve been treated with respect and empathy on every occasion. I’ve been informed almost immediately of blood results and other test information and kept fully up to date with everything going on. I can’t fault this surgery one bit, nurses, receptionists, prescription and doctors all work as a great team, well done everyone for making everything so easy.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th August 2017


The surgery unfortunately are not capable of receiving and acting on prescriptions. I am a transplant patient and have to take certain medicines regularly to keep the transplant going, I cannot keep count on the amount of time these main medicines have been left off of my repeat prescription, I have challenge the chemist about this as this morning I went to the chemist to pick my two monthly repeat prescription only to find the main two sets of tablets missing, they were ordered on Wednesday and was told they were available to pick up after 5 PM Friday on querying the problem was told that they were reordered on Thursday unfortunately they are now URGENT as I am now going on holiday, the chemist also stated that my prescription was sent to them on the Wednesday they show me the book which stated they ordered 10 items and only received 7 and it was not their problem or mistake it was the surgeries who on Saturday were closed until Tuesday as it was a bank holiday. also if I put my prescription in at the surgery and when I pick it up there are items missing I am told I will have to make a repeat request and wait 48 hours, what a disgusting situation and where is the quality care and control. this message will also be sent to the quality care commission. yours R.Waite

13th November 2017
Response from The Greensward Surgery

This has now been sorted out and you have had a meeting in this respect with one of the doctors at Greensward Surgery

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th July 2017


None of us want to visit a doctors surgery but when you need to I can recommend the Greensward Surgery. The receptionists, nurses and doctors are all very helpful and I believe the treatment I receive is always professional and first class. I can't ask for more.

16th August 2017
Response from The Greensward Surgery

Thank you for taking the time to put your comment on the website. The staff have been made aware of this and are appreciative of the compliment made about them which has been discussed at our recent practice meeting.

Recommend
Involvement
Cleanliness
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Resources

Short link to review The Greensward Surgery: http://iwgc.net/ejge2