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The Grayshott Surgery
2020-03-24
Person
2
5
0
Written by a patient
Written by a patient 24th March 2020
The DR’s here are mostly very understanding and compassionate and do a great job during busy stressful periods. The reception staff however are appalling. They have no basic manners are exceedingly rude to customers. In a sensitive environment such as a DR surgery this is totally unacceptable. They treat patients as an inconvenience and are very disgruntled when customers need help or support. Good surgery, great Doctors bad reception team. They need to re trained and understand the meaning of compassion or be replaced by someone who does.