Report this review of The Grange Group Practice
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
The Grange Group Practice
2019-11-01
Person
4
5
0
Written by a patient
Written by a patient 1st November 2019
My visits to the surgery a very sporadic. I needed an appointment for my son and was given one for a Saturday. (Thumbs up from me). We saw Dr Rajkumar, he was friendly, had a very good manner and very patient (i didnt feel rushed like i have felt in previous appointments) he explained things well and i felt comfortable and free to ask questions. After we left the surgery my 9 year old also commented on how nice the doctor was (he wouldn't normally do this). Overall i found this visit very refreshing in comparison to my previous visits and was compelled to write this review. I have since tried calling the surgery to arrange a telephone appointment but unable to get through, therefore i walked to the surgery. The receptionist apologised and advised there is an issue with the telephone system which the surgery is trying to resolve. Nevertheless im still happy - as the receptionist apologised, explained the reason for the problem and her manner was friendly. Been a patient here approx 9 years.