Share review of The Grange Group Practice

The Grange Group Practice 2019-11-01 Person 4 5 0

My visits to the surgery a very sporadic. I needed an appointment for my son and was given one for a Saturday. (Thumbs up from me). We saw Dr Rajkumar, he was friendly, had a very good manner and very patient (i didnt feel rushed like i have felt in previous appointments) he explained things well and i felt comfortable and free to ask questions. After we left the surgery my 9 year old also commented on how nice the doctor was (he wouldn't normally do this). Overall i found this visit very refreshing in comparison to my previous visits and was compelled to write this review. I have since tried calling the surgery to arrange a telephone appointment but unable to get through, therefore i walked to the surgery. The receptionist apologised and advised there is an issue with the telephone system which the surgery is trying to resolve. Nevertheless im still happy - as the receptionist apologised, explained the reason for the problem and her manner was friendly. Been a patient here approx 9 years.