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The Grange Group Practice
2019-10-28
Person
1
5
0
Written by a patient
Written by a patient 28th October 2019
Iv been with the doctors for many many years and unfortunately this services is shocking,iv rang the surgery today from 8am 25 calls later I get told theres no more appointment and have to a doctor call me sometime today.this is not the first time this has happened.I understand as it's a busy time of the year,but this is crazy.It takes ages to get threw then most of time staff are rude,unhelpful and not at all under standing. But 25 call no answer is a bit outrageous to say the least,more phone lines are needed,Poeple cant always take time out of work to fit in with doctors,,I'm raging at this mornings performance to say the least.this needs to be sorted as it's crazy,