The Firs

Stephenson Road, London, England, E17 7JT

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
4th April 2016
Written by a patient

It is the worst GP Clinic I've experience. There is no proper telephone queuing system so you have to call repeatedly to get an endless series of busy signals. It is practically impossible to get an appointment! I am often out of the country and sometimes need more than the standard supply of medication. I've repeatedly told the doctor this but it is simply ingnored!

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
16th March 2016
Written by a patient

I don't recommend the centre to anybody, even my worst enemy. They lose documents, they are extremely slow, is not possible book an appointment is calling, calling, calling .. they are not sensitive at all and not emphaty...

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
7th March 2016
Written by a patient

Online booking system has had no available appointments with any doctor in the next 2 weeks on the 4 occasions I have tried over the past week. This system for making appointments is not working and I have found that it is totally reliant on call on the day to get an appointment. I am trying to get important test results and don't want an emergency appointment or just to see any GP.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
12th February 2016
Written by a patient

Sat waiting in reception for almost an hour as nurse wasn't aware there were appointments waiting

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
11th January 2016
Written by a patient

Wonderful and helpful receptionist not to talk about the doctor who showed a lot of empathy for my condition and who came up with solutions to my problems.m


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