Report this review of The Firs

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
7th September 2016


Incompetent shambles. Ridiculous system trying to get an appointment - advance appointments next to impossible and forced into a bunfight in the morning when there's not even an adequate call queuing system - and reception staff all tell you different things from day to day. Apparent lack of proper management and lack of training for staff. Stressful process dealing with this practice. Awful. Avoid if you can.

Recommend
Involvement
Cleanliness
Staff
Appointment