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The Firs
2016-12-28
Person
2
5
0
Written by a patient
Written by a patient 28th December 2016
The surgery needs to be run properly. Twice a referral was written but not sent off untill I phoned up to check. There is no confidence that things will happen properly so I believe their procedures and practices need vastly improving. Getting an appointment is terrible- needs changing. No booking you just have to phone at 8.30 and never get thru. When you do the appointments are gone. Waiting time in the surgery average 45 minutes and this is what the other waiters say - nreeds vastly improving. I am changing gps and I would advise anyone to avoid this surgery.