The Family Practice

St John's Health Centre, Hermitage Road, St John's, Woking, SurreyEngland, GU21 8TD 60 reviews

Reviews

Recommend
Involvement
Cleanliness
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Written by a patient
21st April 2017


Generally a good practice, but it can often be difficult to get an appointment.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th April 2017


I have visited Dr Gandham on 3 occasions and I have found a doctor that is like a breath of fresh air! She makes me feel relaxed and comfortable when I enter her surgery. She offers and discusses options available to me and although the workload within Doctors Surgeries is high she always manages her time to allow her to give quality care. When I left the surgery after my recent visit I thought to myself that it reminded of the past when you had a family doctor.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st February 2017


They always seem to be able to fit me in for an appointment reasonably quickly, either in person or a phone appointment. Waiting times aren't too bad.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
1st February 2017


The only issue this practice has is urgent appointments. You don't ask for one of these unless you really need one, and are feeling very, very ill (well I don't anyway). Having to argue with the receptionist and stand your ground, in reception in order to get one, when you are genuinely feeling that bad, is not helpful.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st February 2017


All the doctors nurses and receptionists are lovely at this practice. The only downside is the length of time it can take to book an on the day apt. You can phone from 8.30am but it will be 9am before you can get through and by then all the apts have gone for the day. Saying that they will then book an apt for 48 hours ahead.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review The Family Practice: http://iwgc.net/eb9zb