The Cottons Medical Centre

The Cottons, Meadow Lane, Raunds, Wellingborough, NorthantsEngland, NN9 6UA 17 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
« 1 2 3 4 »
Page 1 of 4
 
25th March 2024


Simply impossible to get an appoinment. Simply impossible for the staff to manage so many patients. It has taken me 4 days to get an appointment ,with numerous amounts of time and effort to even get through. On the day appointments you are only allowed to talk about 1 problem at a time, so have to rebook several if you have a few things to discuss.. They do not book a "normal" appointments to see a doctor in more detail

Suggested improvements
Book Online appointment spaces - this worked well sort the non emergency appointments again, its ridiculous that you are unable to talk to a doctor about more than 1 thing without being chastised for it.

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd March 2024


Disrespectful comment made by receptionist. I was 1st in the cue on the phone but due to telephone system fault I've been kick out. 1 minutes later no space available

Suggested improvements
Everything. Cottons Medical is a shame to local community. Disrespectful and arrogant treating patients.

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd November 2023


Everything was really good the only thing I could fault was making the appointments over the phone, It took between 28 minutes and 72 minutes for the call to be answered (music very annoying) Apart from this reception handled things well and the nurses were excellent

Suggested improvements
Just answering the phone quicker, but how I don’t know!!

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th October 2023


Always helpful and go above and beyond. Really think you deserve to be appreciated more. Nurse Sandra is fantastic.

Suggested improvements
Maybe open up more appointments.

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th October 2023


Good service. Thorough.

Suggested improvements
On line appt

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

« 1 2 3 4 »
Page 1 of 4

{{category}} working at The Cottons Medical Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review The Cottons Medical Centre: http://iwgc.net/ecbsk