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The Bromley Common Practice
2018-01-08
Person
5
5
0
Written by a patient
Written by a patient 8th January 2018
I have been a patient at this practice for 31 years. The appointment system has improved over the years and being able to book appointments online as well as order my repeat presecriptions and have them sent to my local pharmacy is brilliant. I want great care need to amend the final question to encompass online booking. I find that all staff are helpful and the receptionists do their best to assist you even when I have witnessed people being rude to them, they remain professional. Nursing staff are excellent too. I think we are lucky to have such great doctors who listen to suggestions from the patient group and the original extended hours morning surgerywhich has now been extended came out of the patient group. Anyone working in any part of the NHS is under pressure. I think we should be grateful the team we have at the practice are so dedicated to us the patients.
29th March 2018
Response from The Bromley Common Practice
Thank you for your kind and considered feedback. The practice works hard to continually improve and our patient group is a real asset to us in that regard.