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The Bromley Common Practice
2018-12-05
Person
4
5
0
Written by a patient
Written by a patient 5th December 2018
It is problematic for people like me who are on the way to work, or trying to get the kids to school to call up for an on the day appointment at 8.30am, but if you don’t call on the dot of 8.30am then very difficult to get seen. The doctor I like seeing only works part time and that makes it difficult to see her. Sometimes appointments run very late.
2nd January 2019
Response from The Bromley Common Practice
Thank you for your feedback. We realise it can be hard for patients to get through at 8.30am and we have recently opened up our 'on the day' appointments from 8am as it was felt this might be better. These appointments are released online as well as on the telephone which some patients find a smoother process. You can set up online access for appointment booking via a link on our website (www.thebromleycommonpractice.co.uk). You can even download an app to your smartphone so you can book on the move. We offer a variety of other appointment types too, those bookable one day, two days, a week and 5 weeks ahead which may be more convenient for non-urgent matters. Rest assured we will always offer a same day response if the nature of your illness cannot wait.