Crown Medical Centre, 3 Mackintosh Street, Bromley, Kent, BR2 9GT
It is problematic for people like me who are on the way to work, or trying to get the kids to school to call up for an on the day appointment at 8.30am, but if you don’t call on the dot of 8.30am then very difficult to get seen. The doctor I like seeing only works part time and that makes it difficult to see her. Sometimes appointments run very late.
Thank you for your feedback. We realise it can be hard for patients to get through at 8.30am and we have recently opened up our 'on the day' appointments from 8am as it was felt this might be better. These appointments are released online as well as on the telephone which some patients find a smoother process. You can set up online access for appointment booking via a link on our website (www.thebromleycommonpractice.co.uk). You can even download an app to your smartphone so you can book on the move. We offer a variety of other appointment types too, those bookable one day, two days, a week and 5 weeks ahead which may be more convenient for non-urgent matters. Rest assured we will always offer a same day response if the nature of your illness cannot wait.
Staff always helpful. polite, and kind. Dont really have much problems getting an appointment when needed.
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Excellent service both by the receptionist and Dr Chandan
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The practice is generally very good. I much prefer some doctors to others as they seem to care and understand more. The only issue can be parking so, wherever possible, I'd suggest leaving the car behind and walking or parking in a local side street instead of the car park.
Thank you for your feedback. We agree that parking can be a challenge and encourage those that can walk or cycle (we have a bike rack) to please do so