The Beacon Health Group
Written by a patient
20th February 2017
After 30 minutes on hold from ringing as soon as the surgery opened to get an urgent appointment I was told I needed to disclose my complaint to the receptionist as they had to triage the appointments. Absolute joke, this is between me and the doctor, all I could get an appointment for was a telephone call back from a DR.
Their significant reduction in service Definitely correlates with their partnering with beacon health and the retirement of Dr Freed, those days will never return.
What ever happened to having a named GP? I don't know any of them there anymore and they seem to have a constant flow of locums rather than any steady GP's