The Barnabas Medical Centre

Girton Road, Northolt, Middx, England, UB5 4SR 13 reviews

Reviews

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Written by a patient
22nd September 2020


I am sick to death of receptionists, and Drs who play god. Since when has your behind counter staff, become qualified medical experts, able to dictate a patient's medical dilemma, and whether or not, they are deemed worthy of getting proper care, and medical advice. Since when has the government banned a face to face appointment, with an actual Doctor, when needed?

Suggested improvements
Retrain your receptionists, not only to answer the phones when they are ringing, but also to refrain the from thinking they are capable of medical decisions, and deciding a patient's fate. If the surgery is far too busy for them to do so, (as they claim), I suggest you employ, more staff, to do the job properly, and stop potentially putting people's lives at risk. Covid is not an excuse, for unprofessionalism, reduced care, or indifference towards your patients.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
24th February 2019


This would be a 5 star review all around, but for the fact you can't book appointments in advance and when booking on the day it can be stressful trying to get an appointment. This is not necessarily the surgery's fault because the staff there look after you extremely well.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
15th February 2019


None

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
31st December 2018


The best surgery ever , with very helpful staff and great doctors.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th June 2018


Doctors at the Barnabas medical centre are great. I followed them to their current location which is 15 minutes drive from my home even though there after other surgeries within five minutes walk from where I live. Occasionally certain receptionists make it difficult to get appointments, but on the whole it is not so bad. Once a patient manages to get an appointment, the doctors are first class. I always manage to get telephone consultation with the doctors. I have been very lucky to be able to request for a specific doctor depending on my situation. It is avery busy surgery, but the doctors and nurses always have time for me. The nurses are great and very friendly.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review The Barnabas Medical Centre: http://iwgc.net/ecdu9