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The staff are very helpful and friendly. However I find that getting an appointment isn't always easy. When you call in at 8 am it isn't always easy to get through as the lines are busy by the time you finally get through to someone all the appointments are gone. Also having to request prescriptions in person only to make another trip to collect is not ideal for those of us that find it difficult to get time of work. Overall I like the surgery and staff, better than most places.