The Apples Medical Centre
The Apples Medical Centre, East Mill Lane, Sherborne, Dorset, DT9 3DG
281
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Apples Medical Centre
2016-06-05
Person
2
5
0
5th June 2016
I had to wait 50 minutes before and was seen. This is the longest time I have ever waited to see a G.P. The doctor I saw is a good doctor, and apologised for the wait (which) he need not have done. I knew it was -is- first the way things are). I mentioned the period of time I had waited not as an accusation, but first as a fact, as it was relevant to how unwell I was, and the pain I was in. ( I had waited most of the time outside the surgery, Tv arrived having to listen to the 'music'' in the waiting room. To me it is the most appalling assault on my service. I call it "wailing". An unfortunately consequence of sitting outdoors is that it was windy, and a hair blew into my eye. It was extremely painful.
14th June 2016
Response from The Apples Medical Centre
Dear Patient, We are sorry that you had to wait extra long to see your GP. With regards to the issue with the music, the music is played to try and keep the conversations in Reception/Dispensary as confidential for our patients. I do understand that not every patient likes the music that is playing, we do try and change the music daily. Many thanks for your feedback Kind Regards Philippa Cannings Practice Manager
The Apples Medical Centre
2016-05-26
Person
3
5
0
26th May 2016
Very good.
The Apples Medical Centre
2016-05-25
Person
5
5
0
Written by a patient
Written by a patient 25th May 2016
I'm not one for writing reviews however after moving to Sherborne three years ago my family and I joined The Apples Surgery after being recommended by other local patients for its personal and understanding of different health matters. During our time using the surgery my family and I have been seen by Dr Miles and Dr Morris of whom I cannot speak highly enough - It doesn't matter what the problem is they will take time to explain and to help every individual in anyway they can. I cannot rate this surgery highly enough. Outstanding.
31st May 2016
Response from The Apples Medical Centre
Dear Patient, Thank you for taking to time to write this positive review, I shall pass on your lovely comments to Dr Miles and Dr Morris. Kind Regards Philippa Cannings, Practice Manager
The Apples Medical Centre
2016-04-24
Person
5
5
0
24th April 2016
Everything.
The Apples Medical Centre
2016-04-15
Person
4
5
0
Written by a patient
Written by a patient 15th April 2016
Would have been five stars throughout however the receptionist to whom I spoke on the telephone questioned my request not to see a particular doctor and then proceeded to tell me that my views were incorrect. I have had to sign up for remote booking - less availability? So that I do not need to speak with this particular receptionist again. Previous encounters have been great but this has knocked my confidence in the team.
15th April 2016
Response from The Apples Medical Centre
Dear Patient, Thank you for your feedback, we appreciate all feedback from our patients as we do our best to give excellent service to our patients. Please be aware that you do not have to sign up for remote booking, you are welcome to phone the surgery to book appointments. If you would like to discuss this issue further please do contact me, Philippa Cannings, Practice Manager 01935 812633
Resources
Short link to review The Apples Medical Centre: http://iwgc.net/ejhww