Thameside Medical Practice

180 High Street, Thames House, Teddington, Middlesex, TW11 8HU 59 reviews

Reviews

Recommend
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21st April 2023


Very efficient and helpful. A role model. As if there wasn’t an NHS crisis.

Suggested improvements
Nothing I can think of

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5th April 2023


I can’t rate this practice highly enough. Every time I have contacted the practice, every single member of staff I’ve spoken to have been kind, helpful, supportive and patient. I have spoken to a number of GPs, and they have really listened, been empathetic and incredibly kind and helpful. My daughter has severe special needs and it was a GP at this practice that supported me in getting her seen by a specialist who was able to put us in touch with all the relevant services. I contact the practice online when I need to, and the response is always so quick, and helpful!! I feel so lucky and grateful to be registered at such a WONDERFUL practice. Thank you so much to all the staff there.

Suggested improvements
Nothing! The service you give to your patients is perfection.

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31st March 2023


Text message request at 8am with appointment at 1pm on the same day

Suggested improvements
Nothing

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Cleanliness
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29th March 2023


Have had really excellent care from the surgery in recent times. Very efficient and very responsive both from the reception and from Dr Zeffert Anderson, thank you

Suggested improvements
The very long recorded message you hear when you phone is a bit off-putting. I realise you need to explain things but maybe reorder the sequence beginning with “stay on the line if …. Otherwise please do x/y/z”.

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Cleanliness
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29th March 2023


Dr Chloe Zeffert-Anderson is amazing! I created an online question on the NHS app and had a reply 10 mins later. Her caring nature has put my mind at ease. Thank you!

Suggested improvements
Nothing

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Thameside Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Thameside Medical Practice: http://iwgc.net/ejhra