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8th December 2022


The dispensary are not up to the job. 3 times the prescription has not been fulfilled even though a longer than requested time had elapsed. Today asked to wait for 20 minutes whilst the prescription was fulfilled or come back. A round trip of about 10 miles. NOT acceptable. Whilst I understand that the practice relies on the pharmacy for its continued existence the staff are killing off the practice. I think I'll get my prescriptions elsewhere and maybe delivered free.

Suggested improvements
Deliver on time and don't tell lies

Experience
Involvement
Cleanliness
Staff
Appointment