Swineshead Medical Group 2014-12-09 Person 4 5 0

Swineshead is an excellent surgery slightly let down by the Trust in comparison with other Trusts, especially re Diabetic care, which is very good as far as it goes. Having experienced other trusts which give a more dedicated and thorough service provision, perhaps the Trust should be blamed rather than the surgery. There are other occasions when a blood test is requested by the Doctor with no apparent follow up so I have to assume that everything was okay. Not having a dedicated doctor also gives a problem with follow up appointments, especially if it is a trainee doctor who is not available for a follow up. The term come back and see me seems to cover the surgery and not the individual doctor. Having experienced this phenomen I have ended up with seeing 3 different doctors and receiving 3 different diagnosies for what was a non life threatening problem. That having been said the staff are excellent, the nurses especially so and the surgery experience is relaxed and comfortable, and if you know what the problem is the doctors are very quick to respond to onward treatment and care.