Sutton Park Surgery

34 Chester Road North, Sutton Coldfield, W Midlands, England, B73 6SP 20 reviews

Reviews

Recommend
Involvement
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Staff
Appointment
 
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23rd December 2021


I’ve had a chronic skin condition for over a year, I have always seen the same DR, I had a telephone consultation booked,the day of the telephone consultation I had a phone call from a trainee doctor five hours before my booked appointment, she asked me to come to the surgery, I showed her the quantity and size of the products that I use, she gave me a prescription for three things, the items were the wrong size and quantity so I did not purchase them, as it would be ridiculously expensive, she recommended cetraben, and prescribed it for me Little did I know there’s a warning on the back Do not use if your skin is badly cracked which mine is seek medical medical advice before use ,it was too latei had used it and it burnt all my skin, so that has been thrown away another expensive mistake, Spoke to a receptionist about the quantity of the steroid cream and she said she would speak to the doctor still waiting for that prescription, The wash that I use I asked for two boxes she only gave me one had to buy on Amazon and purchase a litre.

Suggested improvements
All of it

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th September 2019


The phone is never answered, when they do there is no appointments. Attitude of staff terrible. Repeat prescriptions not issued days after put in the box. Paperwork missing from when joining. One staff members information differs from another one. Someone needs to come in and sort this place out and maybe the staff will be more approachable.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd July 2019


Nobody picks up the phone leaves it ringing out 30 minutes plus, can not get an appointment for this surgery 4 weeks wait can not book online always gone, told to go to walk in centre according to the nhs page there are 50805 patients on the books, this explains why you cant get an appointment while still asking for new patients

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
5th February 2019


Fantastic doctors surgery

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th November 2017


dr o halloran Is rude & has no patients at all !!!!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Sutton Park Surgery: http://iwgc.net/eb6sg