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5th October 2021


When u ring them at 8 in morning your stuck in a que while in that que a voice say if u call after 11am your more than likely not to get an appointment. Well that's all rubbish coz if u call after 8am in morning u can't get an appointment. I've got a thorn in my finger for nearly two weeks can't get it out its now swollen gone green and hard and hot to touch. It is throbbing. I called said news emergency appointment as need antibiotics to get rid of infection and constantly get told by them ring in morning so u ring next morning to get told the same thing over and over again. U could be dying and still wouldn't get seen. U cannot ring 111 as they say as it in surgery time to ring them. Get fobbed off from all directions

Suggested improvements
Give an appointment and h lo the patients not fobb them off

Experience
Involvement
Cleanliness
Staff
Appointment