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Written by a patient
30th August 2018

You call from 830am ans cant get through. 851am told no appointment for that day,despite being told by physio from pain management that i need hydrocortisone to ease pain. I explained to the reception that i needed seen as was in pain. Sorry try tomorrow. I tried the whole week to not get seen.....as.....wait for it.......NO APPOINTMENTS. So now went down to surgery for 830am for doors opening. The place was empty. I asjed to be seen explained the situation. Yes we have appointments,but itll be this afternoon. Im sitting here still waiting for a call it is 1932pm ive called surgery twice to see whats happening. Im on a list and will be called.surgery is closed now so when will i be seen? Im in agony.

Recommend
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Involvement
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Cleanliness
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Staff
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Appointment
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