Strathesk Medical Group 2018-03-09 Person 1 5 0

All my experiences with this surgery have been extremely negative. It's impossible to get an appointment for anything other than a routine test or clinic (e.g. blood work, flu jab etc.). If you need an appointment you have to ring up on the day and after sitting on the phone between 8:30 and 9:00 you find out there's no appointments. You have to do the same thing every day until somehow miraculously you get one - meaning that you can't travel to work until after 9am every day, and hopefully your employer is ok with you dropping everything for an appointment with no prior notice. Reception staff are extremely unhelpful and make it obvious that they just don't care. The one nurse I have seen was rude, patronising and insensitive. I understand that the medical centre has to deal with an expanding population but at the end what use is a doctors surgery if you can't see a GP? If I could afford private healthcare i'd be there in a heartbeat, as it is i'm left with a medical issue going untreated until the day I finally get through.