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Written by a carer
12th July 2019


When someone goes to the front desk the member of staff sitting there needs to bare in mind that it could be someone who struggled to get there, someone who could be really ill, someone who cares for someone and gets hardly any sleep as their day is so full of things to do. A friendly face is so important especially at a gp surgery. It takes nothing to be nice, so practice needed for the front desk. We all have stressful days but it's not the fault of the next person we see. Show some compassion.

Recommend
Involvement
Cleanliness
Staff
Appointment