Steyning Health Centre

Tanyard Lane, Steyning, W Sussex, England, BN44 3RJ Also known as: Steyning Medical Practice 1 2 3 4 5 34 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
21st July 2020

Great team, compassionate and understanding. Make time & follow up when needed.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
16th June 2020

I’ve been meaning to write a review on here for some time after the surgery helped us with our 9 year old son who needed to be seen a couple of times within a short time frame. The receptionists are always so kind, understanding and helpful, & the doctors are proactive and always reassure us that we made the right decision to see a doctor. This was all pre lockdown but today, for the first time since lockdown, I needed to call the surgery for myself. Again, I was greeted with a friendly and helpful manner. I was telephoned shortly after and seen by a nurse and a doctor the same afternoon. Both of them were extremely friendly, put me at ease, & made me feel like they had time for me. I am extremely happy with the service the surgery provides. Despite the current situation, they continue to go above and beyond. Thank you so much

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a carer
13th March 2020

I'm really upset that for the second time my elderly mother has been prescribed new medication which clashes with medication she is taking for other health problems (also prescribed by Steyning Health Centre). Fortunately she reads the information leaflets, but yet again she has had a wasted journey to the health centre and pharmacy and is now back in telephone triage waiting to find out whether she can have a prescription for something she can actually take. I know that appointment slots are short and doctors are under pressure, but sure it is basic good practice to review medical records for any incompatibility with existing prescriptions when prescribing new drugs? Failing to do this seems potentially quite dangerous and it is worrying to think that it is happening on a repeated basis at this surgery. I'm sure it must be difficult when people have multiple prescriptions, but I really hope it will be possible to do more to ensure prescribed medication is compatible in future, rather than relying on patients to identify any potential problems. Thank you.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
2nd March 2020

I called for an appointment Liz on reception is really professional and most importantly polite, helpful with empathy. Real asset to our health practice. Thank you Liz

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th February 2020

I always find the reception team are pleasant & helpful and try to be as accommodating as possible. I appreciate some people may not like the triage system but I understand its necessity. My only comment would be that triage and some of the Doctors need to respect patients’ who know their own bodies and when something isn’t right, not dismiss that intuition. We are lucky to have such a modern, clean health centre with a wide range of facilities. Thank you

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Steyning Health Centre: http://iwgc.net/eb66y