Station Road Surgery

74 Station Road, West Wickham, Kent, England, BR4 0PU
6 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
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20th April 2022


I have heard people complain about the receptionists at SRS, but I have always found them very helpful. I find that if you treat people with courtesy and respect, then that is what you get back.

Suggested improvements
The only improvements I can think of would require more doctors, and more cash for the NHS.

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st October 2021


Great timely service with such friendly staff when I felt anxious and indecisive. Receptionists are very professional and kind and accommodating where the surgery can be.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
5th January 2018


Service of reception was exceptional. Serena helped with a problem for me, found a solution and contacted me to update. Outstanding service. The lady booking appointments, I didn’t get her name was very helpful too.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th March 2017


Great experience all round, I have always been able to get an appointment within 48 hrs or on the day if urgent, receptionists are polite and do their best to help. Doctors and nurses are excellent especially Dr Whittaker, Dr Purwar, Dr Teo and Nurse Ruth. I'm sure all others are just as good but have not had much contact with them. Agree that the waiting room is a little tired but that is not my priority when visiting the doctor, I would rather have the money spent on continuing to receive great care.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th March 2017


Great experience all round, I have always been able to get an appointment within 48 hrs or on the day if urgent, receptionists are polite and do their best to help. Doctors and nurses are excellent especially Dr Whittaker, Dr Purwar, Dr Teo and Nurse Ruth. I'm sure all others are just as good but have not had much contact with them. Agree that the waiting room is a little tired but that is not my priority when visiting the doctor, I would rather have the money spent on continuing to receive great care.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Station Road Surgery: http://iwgc.net/eb68n