95 Stanwell Road, Ashford, Middlesex, England, TW15 3EA
Whilst waiting for my appointment the HCA was busy with various patients and her conversations could be clearly heard in the waiting room as she had not closed the doors. As a health care professional, I found this to be very unprofessional and there was a total lack of patient privacy and confidentiality. I certainly would not be happy having an appointment with her if this is her standard of practice.
I would like to say how impressed I was with Jolanta with a recent visit to the surgery. She was extremely helpful and gave me fantastic customer service, it was a pleasure speaking to her. Well done Jolanta.
I spoke to jolanta on the telephone and had a very urgent issue to deal with. Jolanta made me feel at ease straight away and couldnt have been any more helpful. Absolutely fantastic customer service and I hope she gets s a well done!! Many thanks
This review is specifically regarding one of the receptionists - Yolanda (Jolanda ?) She is a delight and a great asset to the surgery, she is always happy and smiling and goes out of her way to help you no matter how big or small your problem is. If I enter the building and find her on the desk I know I will leave happy.
Great surgery great receptionists. Shame about Dr Harpreet Chawla. So unfriendly! Crack a smile women it won't hurt!
Short link to review Stanwell Road Surgery: http://iwgc.net/ecgbp