7 Sunningfields Road, Hendon, London, NW4 4QR
The receiptionist sound not very gentle on the phone
Thank you for your feedback. We will raise this with the team at the next meeting.
Great GP practice but like many busy practices it can be difficult to get a routine appointment unless you book a long way ahead. Can be a long wait to speak to a receptionist depending on time of day but I have always found them helpful and friendly. There are 2 or 3 doctors here who have been greatly helpful to me: I moved here from another local practice and have been so glad that I did.
Thank you for your kind words. We're doing all we can to minimise the time patients have to wait to speak to someone on the phone.
Everything was 100% OK. Have recently switch from a practice that was poor. This practice is all I could ask for, I feel so lucky to have found them. They are what all practices should aspire to. Only improvement - they could do text message reminders, everything else is fabulous.
Thank you for your feedback and your kind words. We are looking at ways to incorporate text messaging and hopefully will be able to do this in the near future.