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Southborough Lane Surgery
2018-04-17
Person
5
5
0
Written by a patient
Written by a patient 17th April 2018
I used the online booking service for the first time today (at 8.00am ) I was able to set up my account and book an appointment in less than 5 minutes .
A good selection of time slots were available and I was able to select the time most suitable for me .
I will definitely use this service again and would recommend it .
1st May 2018
Response from Southborough Lane Surgery
Thank you for taking the time to leave feedback. I am glad you found the online service helpful. Many of our patients do prefer this way of communicating and we actively encourage patients to sign up online. I am sure you are already aware of this, but it's worth remembering that you do need to bring proof of identity to the surgery when you attend the appointment, so that you are verified online and then can continue to use the service. I am of the understanding that, without doing this, you will only be able to book one appointment. Response left by Sally Gaites/Assistant Practice Manager