4 Creighton Road, Tottenham, London, N17 8NW
The fact that you are already unwell and trying to get an appointment to see or talk to a doctor is hard enough but waiting to be connected is frustrating as it’s impossible to get through. The phones are continuously engaged or it rings and no one picks up ( sorry there is no reply) patient then becomes outraged and frustrated. When you do manage to get through you are told there is no appointment left. Your doctor tells you to phone and leave massage but receptionist tells you you can’t do that even when you explain that the doctor told you too. That’s a joke. Ask to speak to the practice manager and you are told she is busy in 3 years I have never been able to speak to her, even though I have asked to be contacted. NEVER HAPPENED. Does she exist. It would be great if this generates a response.
They never answer the phone so it’s impossible to get an appointment
The surgery can be difficult to get through to during school holidays and when there is cold weather- mostly down to lack of staff in the surgery I believe. The environment is always clean and warm. The flu jab service is extremely well run and efficient. Services from nurses differs and there is no consistency. Doctors are consistent and attentive when I manage to get an appointment. The Pharmacy is an excellent on site service.
Never answer their phones as they keep them silent.. very difficult to see a GP. Receptionist are very rude.
Can't say whether surgery was clean. Once again didn't manage to get an appointment. Well I did. But was cancelled. Leaving me to great UTI with out of date antibiotics This surgery used to be a shining light of GP care in Tottenham. It is now so far from the founding principles of Dr Bharti, Lindsey and Barnett