Snodland Medical Practice

Snodland Medical Centre, Catts Alley, Snodland, Kent, ME6 5SN 27 reviews

Reviews

Recommend
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8th August 2021


The Doctors I have seen are on the whole helpful, caring and, informative particularly Dr Chris Burke and Dr Brian Agble .... both of who i willingly give five stars I have found that all the nurses and support team are very good in particular Polly As for the Admin, sadly this can be a bit of a hit and miss ... it truly depends on who answers the 'phone Fiona and Linda and Kelly the pescription clerk are particularly good and use their innitiative ...... where sadly one or two others do not....

Suggested improvements
Re training of one or maybe two members of admin who answer the 'phone lines

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th January 2020


Not been here in over a year still the same slow service appointments never are on time and then the consultations last barley 2 minutes currently running 50 minutes behind and I’m the second patient of the day place is a joke glad I’m not sick very often

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th December 2019


it takes a while to get an appointment with my doctor. but thats ok as when you do see her she is lovely, easy to talk to very thorough with a really lovely manner, careing, helpfull and my big worry is one day she may leave (think i will have to go with her)

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd August 2019


1 of receptionists is extremely abrupt and not helpful or friendly. Others are very good

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th May 2019


It is difficult and time consuming at times to make appts. especially as they are generally booked up for a few weeks. However I've found receptionists to be quite helpful. The doctor has taken time to examine and explain without me feeling pressured or rushed and further tests appts etc sorted quickly. I've had a few tests and then letters requesting me be seen or phone r results and follow up appts have been fairly quickly.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Snodland Medical Practice: http://iwgc.net/ejg8f