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26th May 2021


Really difficult to get any kind of appointment if you work . I put a request in via ask my Gp requested a call back during my lunch break or an email . No reply came no call back. I had to resort to calling the surgery to be told i would not get a call with any Gp in a lunch break as they cannot offer such a small time frame to call. I advised i am a really busy nurse and i cannot just take a phone call at any time . Was still told nothing they could so. Really disappointed with the attitude of receptionist. Poor service

Suggested improvements
At teh surgery i work at we can advise of a time frame the Gp can call patient back

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment