Silver Springs Medical Practice 2015-01-29 Person 3 5 0

I was recently diagnosed with fibromyalgia, but I don't feel like my GP told me enough about the condition. Obviously, they know their stuff, but they didn't really explain what this diagnosis means for me, or give me any information on how to live with it. Also, instead of looking at each complaint individually first, the blanket diagnosis was given before I was even assessed. On the NHS website, it says that a patient with back pain must ensure that the doctor thoroughly examines them; I wasn't examined at all. Although I am happy to have a diagnosis, I am not sure that enough time was spent looking into each problem. The biggest issue I have at Silver Springs is getting an appointment. I don't like the new system of telephone appointments, although I can appreciate why it is in place. However, when someone complains of severe hip pain, is there really any point in a telephone appointment? Surely an appointment face-to-face would save time, in this case. Overall, I think Silver Springs has good service, and dealt well with the recent struggle to find new GPs. I think my complaints are really with the NHS as a whole, as opposed to this specific surgery.