Shefford Health Centre

Robert Lucas Drive, Hitchin Road, Shefford, Bedfordshire, SG17 5FS Also known as: Dr Cakebread and Partners 7 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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9th August 2021


new to area, spent 3/4 of an hour just ringing constantly,145 times before able to speak to receptionist, this was starting immediately at 8.0am Surely there must be a more efficient way in this day and age to manage your appointment system

Suggested improvements
update your appointment system

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th April 2021


Hi I came to your Dr's for my jab and one of the girls working there over heard me talking and this women went back and told my job that I was talking about them she shouldn't of been allowed to say anything. I be ringing up Dr's Monday thank you

Suggested improvements
Nothing to say

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th February 2019


Appointments are like hens teeth to get!!!!!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
3rd December 2018


After booking a appointment and being given one this morning 3/12/18 at 8 20 I arrived and was told by a very rude receptioist that my appointment was tomorrow so I informed her that I was in fact told it was today and had a appointment slip to prove it at home . Her response was that I was that I should prove it as she obviously thought I was lying , so I drove home and returned with the slip and asked to see the practice manager who flatly refused to see me today and said I would have to come back tomorrow . After 60 years with this practice I will now be seeking another for my health care and hopefully one that admits there mystakes and courteouslying puts them right .

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th November 2018


Terrible service and totally disgusted at my GP rolling her eyes and tutting at me when trying to explain my concerns after having chronic pain for over a year that my surgery have paid very little attention to. I even asked my husband to come to my most recent appointment so he could witnessthe behaviour of some of the doctors in this surgery. Given the GP I saw is meant to be the one who deals withpeople with mental health problems I would have expected this doctor to have been far more compassionate towards the ongoing health problems I have had making my life miserable and painful.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Shefford Health Centre: http://iwgc.net/ejfuf