Shanti Medical Centre

Shanti Medical Centre, 160 St.helens Road, Bolton, Lancashire, BL3 3PH
2 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
14th December 2021


I have got appointments where the Gp has not called Telephone appointments have a window of 3 hours. You might be asked to come into the surgery 20 minutes after the call. So you don't know where you stand all day Receptionist are expected to make decisions, whether you deserve an appointment and are expected to read you notes and tell you what to do.

Suggested improvements
Shorter windows for freephone appointment Make appointments for next day if expected to come in. Receptionist should not be making decisions about patients

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th February 2021


Very poor service my baby 4 weeks old and they did not give us appointment straight they said to go in A&E. Whenever I tried to get appointment for my baby same answer no appointment available . Go to A&E. they are seeing profit before the child pation or adult.They did Not even try alternative . Very very poor service. Absolute disgusting. Reception staff defending their staff not helpful. Do not ever try to mistake to join this surgery. If you want to care yourself and your family.

Suggested improvements
Never get better

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
 

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Resources

Short link to review Shanti Medical Centre: http://iwgc.net/ejju8