Sarum House Surgery

3 St Ethelbert Street, Hereford, England, HR1 2NS
6 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
5th March 2020


Reception staff not at all helpful , communication skills lacking. Some elderly patients may suffer deafness so maybe not aware that they are being "called".

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th March 2019


I would not go here as I popped into the doctors this morning to ask for someone to get a doctor to ring me back and that was at 9am and now it's 4pm and still not heard from them what a waste off time

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
16th October 2018


No one in this surgery listens...to anything.From the receptionists downward. I really cannot recommend. Made me lose the will to live several times( and I am the happiest person I know.) WILL NOT ANSWER PHONES. WILL TALK OVER YOU as if you're not there or in any way important/involved. CANNOT MAKE AN APPOINTMENT . Avoid. As an aside, they have the worlds most incompetent,unfeeling robot of a *GP* there also. A GP surgery should be there to assist, to make one better. Every time I was involved with this place, I felt so much worse. Mismanaged from the begnning. I felt violated.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th July 2018


Very good service, did not feel rushed, thorough check up, excellent experience. Only issue was getting an appointment but that does not reflect on this surgery just the overall demand in the area. Very happy with the appointment

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
27th June 2018


Honestly, the 'care' is borderline neglect. You will not get the care you need. If you have Dr. Heal, then you may as well say your prayers. Good luck!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 


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Resources

Short link to review Sarum House Surgery: http://iwgc.net/eb99z