Sandhurst Group Practice

72 Yorktown Road, Sandhurst, Berkshire, GU47 9BT 87 reviews

Reviews

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Written by a patient
17th February 2016


I have been an all too frequent visitor to our surgery in Yorktown Road over the past 17mnths and received excellent care from all the staff I have encountered. My GP, Dr Joglekar, deserves a special mention. She has been extremely patient and understanding, offering reassurance and encouragement at all times when dealing with several health issues over a lengthy period of time. Receptionists and secretaries have gone out of their way to secure appointments, find or chase test results and letters to other medical professionals. All nursing staff and health care assistants have been friendly, helpful and professional and knowledgeable. We have lived in Sandhurst and been patients at the surgeries for almost 28yrs. There have been many changes and the list of services continues to increase. As a family we have accessed most of them and it is reassuring to know they are there. We don't realise how lucky we are to have them. In many areas people have to travel to other locations for a simple blood test. Having the service of a private physiotherapy practice has been of great benefit. The therapists, when appropriate, can liaise with the GPs almost instantly. Thank you Sandhurst Group Practice.

Recommend
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Written by a patient
25th January 2016


Sandhurst Group Practice is an Excellent Drs Surgery the Drs and other staff strive to give the best care possible in a very professional way. Dr Malik has been exceptional with myself and my family and always provided us with the best care and passed us onto the best care professionals improving my Health problems for the better even Health consultants have commented on how spot on his diagnosis and prescriptions for my conditions have been.

Recommend
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Written by a patient
5th January 2016


Reception were extremely helpful. Organised a phone appointment as its a 50 mile round trip from work. When I have been needed an appointment, all of the staff have been discrete and clinical with all their processes but also maintained a personable and friendly approach. Having moved around a lot, I have to say that this is the best practice I've experienced. Thank you to all the staff.

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Written by a patient
18th December 2015


We wish to thank Wendy the receptionist in particular for her understanding and professionalism in responding to my wife's call relating to our concerns about our granddaughter. Wendy was able to arrange for our GP Dr Vakil to see our granddaughter that afternoon. Thank you so very much for your help, Wendy. We have been with the practice since we moved here 26 years ago and without fail we have received excellent service from the receptionists, the nursing staff and the doctors. I am receiving treatment for cancer and throughout this time the care I have received both at the surgery and at Frimley Park, Aldershot and Fleet Hospitals has been exemplary. I cannot think of anything you could do to improve your care other than more of the same. Thank you. Daphne and Brian Whitbread 18.12.15

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Written by a patient
11th July 2015


Almost impossible to get an apt with your own doctor have spent a long time holding to get an apt some receptionists are very cold, could do with a lesson in customer service.

6th November 2015
Response from Sandhurst Group Practice

You may be interested to know that you can book some appointments on line through Patient Access. These are only with your own GP. There are appointments for advance booking and a small selection released on the day if your own GP is working on that day. You can sign up online via our website but you will need to bring photo ID into the surgery to activate your account.

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