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5th October 2021


This surgery has now become an utter joke!!! 2-3 years ago when Simon Brown was there, this surgery was the best in the area - it could not be faulted. What has gone wrong? No one seems to care anymore. No wonder patients are leaving and changing doctors. It is now impossible to see a doctor - I still do not know who my doctor actually is!!! I am nearly 82 years old, but am very,very disappointed with the system at Yorktown Road. When is it going to improve?

Suggested improvements
Just see the above and comments from other patients.

29th December 2021
Response from Sandhurst Group Practice

Apologies for your problems. To save queuing please use e-consult available on the front page of our website unless Urgent for the day. we have introduced a new on-the-day team and abandoned our call queuing system

Experience
Involvement
Cleanliness
Staff
Appointment